Privacy Policy

1. Information We Collect

A) Information You Provide to Us

When you fill out a form, request a quote, call, email, or otherwise contact PLC, you may share certain information with us, including:

• Name
• Email address
• Phone number
• Property address or general project location (city or ZIP is typical)
• Notes about the type of work you're planning
• Budget ranges or timeline expectations, if you choose to include them
• Photos, drawings, plans, or other files
• Anything else you decide to send

B) Information Collected Automatically

When someone visits the site, basic technical information is collected automatically. This is standard for most websites and may include:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on the site
• Referring or exit pages
• Approximate location, usually city or state level
• Cookies or similar tools

C) Information from Third Parties

If you click on links to third-party platforms, such as maps, review sites, or social media, those companies may collect information on their end. PLC does not control those platforms or how they handle data.

2. How We Use Your Information

The information we collect is used for business-related reasons, including:

• Responding to calls, emails, and form submissions
• Talking through project details
• Scheduling walkthroughs or follow-up conversations
• Communicating about services you've asked about
• Reviewing general site traffic and performance
• Filtering spam or suspicious activity
• Meeting legal or administrative requirements

3. Cookies and Tracking Technologies

The site uses cookies and similar technologies for basic functionality and tracking. Cookies may be used for:

• Making sure the site loads and functions properly
• Measuring traffic and page activity
• Tracking form submissions or phone calls tied to marketing

You can control cookies through your browser settings. If you disable cookies, some parts of the site may not work as expected.

4. Analytics and Advertising

PLC may use analytics tools, such as Google Analytics, to understand how visitors use the site. These tools rely on cookies or similar technologies.

We may also use advertising or conversion tracking tools to see whether marketing efforts result in phone calls or form submissions. If you don't want certain tracking to occur, you can adjust browser settings or use opt-out tools provided by third parties.

5. How We Share Your Information

We do NOT sell personal information.

Information may be shared only in limited situations, such as:

• With vendors that help operate the site or manage communication (hosting, forms, analytics, email, call tracking)
• When required by law, legal process, or government request
• When necessary to protect the business from fraud, misuse, or security issues

Any service providers we work with are expected to use information only for legitimate business purposes.

6. Communications (Phone, Email, and Text)

If you contact PLC or submit a form, you're giving permission to respond using the contact information you provided. That may include phone calls, emails, or text messages related to your request.

Text messages may apply. Message and data rates may apply as well. You can opt out of texts at any time by replying STOP (if applicable) or by contacting us directly.

7. Data Retention

We keep personal information only as long as it makes sense to do so. That may include time needed to:

• Respond to inquiries
• Maintain basic business or project records
• Meet legal or administrative requirements
• Resolve disputes

Files such as photos or plans may remain part of project records if work moves forward.

8. Data Security

We take reasonable steps to protect information using administrative, technical, and physical safeguards. That said, no website or data transmission is ever guaranteed to be completely secure. Use of the site is at your own discretion.

9. Children's Privacy

This site is not intended for children under 13 years old. PLC does not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will remove it.

10. Your Privacy Rights

Depending on where you live, you may have certain rights related to your information. These may include:

• Requesting access to information we have
• Asking for corrections or deletion, where allowed
• Opting out of certain communications

Requests can be made using the contact information below.

11. External Links

The site may link to third-party websites, including maps, review platforms, or social media. PLC is not responsible for how those sites handle privacy or data. Review their policies before sharing information.

12. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the site means the updated policy applies.